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Contact us
Fera welcomes feedback and enquiries. We can be contacted by post, email, telephone or fax.
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Contact us
Fera Plant Health Imports Helpdesk
Tel: 0844 248 0071
email:planthealth.Info@fera.gsi.gov.uk
PEACH Helpdesk
Tel: 0845 6073224
email:peachenquiries@defra.gsi.gov.uk
Application forms
Application forms & explanatory notes for PHSI import services
Further reading
- The Plant Health Guide for Importers
- Importers Obligations
- User Guide to pre notification on PEACH
- Designated points of entry
- Approved Enhanced Remote Transit Sheds
- Automatic Licence Verification System (ALVS)
- List of registered importers
- Import charges
- Licensing normally prohibited material
- Travellers concessions
- List of reduced inspection levels
Legislation
External resource
Import Regime for Plant Health Controlled Material
Please note that the Fera Plant Health Imports Helpdesk telephone number changed to 0844 248 0071 on 10 July 2009. The fax number for the submission of documents for imports arriving at Points of Entry, other than those at Heathrow Airport and Gatwick Airport, has changed to 01904 352200.
The restrictions and requirements relating to the import of plants, plant produce, plant pests, soil and growing medium from non-European Community (EC) countries are laid down in the EU Plant Health Directive and are intended to reduce the risk to commercial crop production and the environment from the introduction of plant pests and diseases. They are implemented in England by the Plant Health (England) Order 2005 (as amended) and in Wales by the Plant Health (Wales) Order 2006 (as amended). The Plant Health (Scotland) Order 2005 (as amended) and the Plant Health Order (Northern Ireland) 2006 (as amended) implement requirements in Scotland and Northern Ireland, respectively.
All importers must follow the procedures below to allow the clearance of plant health restricted material (i.e. material required to be accompanied by a Phytosanitary Certificate on entry to the EU):
- All importers involved in the import of Plant Health controlled material must be registered with Fera Plant Health. Traders and Agents should first register with the RPAi PEACH System and they will automatically be registered with Fera Plant Health, before they receive their PEACH registration details. Failure to register will result in a delay in Customs clearance.
- Pre-notify each import of plant health restricted consignments on the electronic PEACH system before arrival. This notification should be at least 4 working hours if brought in by air and in all other cases (including ship) at least 3 working days. Consignments which are not pre-notified will not be Customs cleared.
Please be aware that all consignments of plants, potatoes, grain and soil will be automatically held for inspection. If the consignments arrive 'out of hours' (including at weekends) they will be held until an Inspector is next available (which may be during the next period of normal working hours). This also applies to consignments of aquatic plants, so it is advised that any live fish in these consignments are packaged and identified separately. - The importer must store the imported material in an approved place (and be liable for any costs) until officially inspected. To minimise delays during inspections you should ensure that all boxes/containers are clearly and accurately labelled to distinguish between restricted and non-restricted material. This will speed up the process for both importers and officials.
- Importers are legally obliged to pay for charges relating to physical inspection, documentary and identity import checks.
- Importers must notify a Plant Health Inspector of the presence of, or suspected presence of, prohibited or controlled plant pests.
- To apply to HM Revenue & Customs (HMRC) for authority for an alternative approved place of inspection, other than at point of entry (i.e. temporary storage facility, Customs Freight Simplified Procedure (CFSP) etc).
A copy of the Phytosanitary Certificate(s) together with a copy of the Air Waybill, Bill of Lading, Cargo Movement Request (as appropriate) or invoice/delivery note etc, so we can carry out documentary and identity checks, must be faxed or emailed to:
- For consignments arriving at Heathrow or Gatwick: email or fax to 0208-538-2762
- For consignments arriving at All other Points of Entry: email or fax to 01904 352200
Please make a note of the PEACH Reference Number on the cover sheet of the fax or header of the email and include contact details (telephone and email).
Once the necessary physical inspection and documentary/identity checks have been completed with no problems being found, you will be able to print off a Quarantine Release Certificate (QRC) from the PEACH system. This must be faxed or emailed to HM Customs, Salford, fax: 0800 4960699 email: . Please note that Customs will not release consignments without a Quarantine Release Certificate (QRC).
The original phytosanitary certificate must be posted , within 3 days of the consignment being landed to:
- For consignments landing at Heathrow or Gatwick: The Food and Environment Research Agency, Room 32, 1st Floor, Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ
- For consignments arriving at all other points of entry: The Food and Environment Research Agency, Room 10GA01, Sand Hutton, York, YO41 1LZ.
Some plant species are considered endangered - please see the CITES website for information on export and import of these plants and plant products.